the most trusted customer success tool

Put twice as much success
in customer success

LaunchNotes gives customer success teams a new superpower, providing a direct channel to keep users ahead of product changes, educate every customer on the details of each new release, notify you which customers need additional support, and more

Give advanced notice

A new feature, a bug fix, a design tweak — every product change impacts your customers. Use LaunchNotes to quickly and easily give users advanced notice on what will be changing when, and where they can go to learn more.

Send regular updates

Educating users early and often lays the foundation for a superior customer experience. By providing proactive updates as work is coming down the pike, LaunchNotes helps you keep customers happy, engaged, and in sync with your product development process.

Centralize all comms

Providing a single, dedicated system of record where your customers can keep tabs on all product changes eliminates any chance of customer confusion or unwanted surprises on launch day.

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