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Product Operations Glossary
Agile
Business Operations
Feedback Management
Product Management
Product Marketing
Product Operations
Product Strategy
Roadmapping
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100 Dollar Test Prioritization
100 Dollar Test is a prioritization method where stakeholders allocate a hypothetical $100 across features to determine their relative importance.
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Product Management
10Ps Marketing Matrix
The 10Ps extend the 4Ps (product, price, place, promotion) with people, process, physical evidence, packaging, positioning, performance.
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Product Strategy
2x2 Prioritization Matrix
A 2x2 prioritization matrix evaluates options based on impact and effort; high impact/low effort items are prioritized and low impact/high effort items avoided.
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Product Management
3 Pillars of Scrum
Scrum's 3 pillars are transparency (openness), inspection (evaluation), and adaptation (flexibility) to support iterative and incremental development.
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Agile
30/30/30 Rule in Product Management
The 30/30/30 rule suggests PMs spend equal time on product strategy, working with engineering, and engaging customers/stakeholders.
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Product Management
4 Disciplines of Execution (4DX)
4DX focuses teams on wildly important goals, acting on lead measures, tracking progress visibly, and holding regular accountability meetings.
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Product Strategy
4 Ds of Time Management
The 4 Ds of time management: Do important tasks now, Defer low priority items, Delegate when possible, Delete unnecessary tasks.
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Product Management
5 Ws and H
The 5 Ws and H (Who, What, When, Where, Why, How) are fundamental questions used to gather key information about an event or situation.
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Product Management
5ws 1h Framework
The 5Ws 1H framework asks Who, What, When, Where, Why, and How to gather essential information about an event, problem, or task.
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Product Management
A/B Test
A/B testing compares two versions of a webpage or app to determine which performs better based on user engagement, conversion rates, or other metrics.
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Product Operations
AARRR Framework
The AARRR (Acquisition, Activation, Retention, Referral, Revenue) framework focuses on key metrics for a startup's growth and revenue generation.
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Business Operations
AI Customer Feedback
AI that analyzes customer feedback from various sources to identify trends, sentiment, and insights to inform product and service improvements.
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Feedback Management
AI Product Manager
An AI Product Manager guides the development of AI-powered products, ensuring they meet user needs and align with business goals.
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Product Management
API (Application Programming Interface)
An API (Application Programming Interface) allows different software applications to communicate and exchange data with each other.
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Product Management
ARPU (Average Revenue Per User)
ARPU (Average Revenue Per User) measures the average revenue generated per customer or user over a specified period, typically a month or year.
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Business Operations
Acceptance Criteria
Acceptance criteria are predefined requirements that must be met for a user story or feature to be considered complete and acceptable by stakeholders.
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Product Management
Acceptance Test
An acceptance test verifies that a system meets predefined acceptance criteria and end-user requirements before the product is released or accepted.
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Product Operations
Acceptance Test Driven Development (ATDD)
Acceptance Test-Driven Development (ATDD) is a collaborative approach where acceptance tests are defined prior to development to ensure customer requirements are met.
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Product Management
Action Priority Matrix
An Action Priority Matrix categorizes tasks into Quick Wins, Major Projects, Fill Ins, and Thankless Tasks based on effort and impact to prioritize effectively.
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Product Management
Adaptive Software Development (ASD)
Adaptive Software Development (ASD) is an agile methodology that emphasizes continuous learning, adaptation, and collaboration over rigid planning.
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Product Management
Advanced Roadmaps
Advanced roadmaps are visual representations of a product or project's long-term plan, including key initiatives, milestones, and dependencies.
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Roadmapping
Affinity Diagram
An affinity diagram organizes data, ideas, or issues into related groups to uncover themes and patterns for better understanding and decision-making.
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Product Strategy
Affinity Grouping
Affinity grouping is a technique for sorting items or ideas into related categories based on their natural relationships to identify patterns and themes.
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Business Operations
Agile
Agile is an iterative approach to project management and software development that emphasizes flexibility, collaboration, and continuous improvement.
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Agile
Agile Advantage
Agile Advantage refers to the benefits of adopting an agile approach, such as increased flexibility, faster delivery, and better alignment with customer needs.
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Agile
Agile Best Practices
Agile best practices include frequent communication, iterative development, continuous testing, regular feedback, and a focus on delivering value to customers.
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Agile
Agile Ceremonies
Agile ceremonies are regular events that facilitate communication and collaboration, such as sprint planning, daily stand-ups, reviews, and retrospectives.
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Agile
Agile Conversations
Agile conversations are open, collaborative discussions that promote transparency, feedback, and continuous improvement within agile teams and stakeholders.
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Agile
Agile Definition of Done (DoD)
The Agile Definition of Done (DoD) is a shared understanding of the criteria that must be met for a user story or feature to be considered complete and deliverable.
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Agile
Agile Design
Agile design is an iterative approach that incorporates user feedback and adapts the design incrementally to create solutions that meet evolving needs.
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Agile
Agile Developer
An agile developer is a team member who embraces agile principles, collaborates closely with others, and delivers software incrementally and iteratively.
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Agile
Agile Framework
An agile framework provides a structure of practices and processes that embodies agile principles to guide teams in iterative, collaborative project delivery.
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Agile
Agile Glossary
An agile glossary is a collection of terms and definitions commonly used in agile methodologies to ensure a shared understanding among practitioners.
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Agile
Agile IT
Agile IT applies agile principles to manage IT infrastructure and operations, enabling flexibility, collaboration, and rapid response to change.
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Agile
Agile Iron Triangle
The Agile Iron Triangle represents the balance between scope, time, and cost in agile projects, emphasizing flexibility in scope to meet deadlines and budgets.
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Agile
Agile Leadership
Agile leadership empowers teams, promotes adaptability, and focuses on delivering value in an agile environment through servant leadership.
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Agile
Agile Manifesto
The Agile Manifesto outlines 4 values and 12 principles emphasizing individuals, working software, collaboration, and responding to change.
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Agile
Agile Marketing
Agile marketing applies agile principles to create, test, and optimize marketing campaigns quickly based on data and customer feedback.
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Agile
Agile Marketing Team
An agile marketing team is cross-functional, collaborative, and adaptive, using sprints to deliver marketing campaigns and content.
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Agile
Agile Metrics
Agile metrics measure team performance, productivity, quality, and value delivery to track progress and identify areas for improvement.
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Agile
Agile Mindset
An agile mindset values flexibility, collaboration, customer-centricity, and continuous improvement over rigid plans and processes.
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Agile
Agile Portfolio Management
Agile portfolio management aligns strategy with execution by managing a mix of projects using agile principles to optimize value delivery.
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Agile
Agile Principles
Agile principles prioritize customer satisfaction, welcome change, deliver working software frequently, and promote sustainable development.
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Agile
Agile Product Management
Agile product management involves guiding product development using agile principles to deliver customer value incrementally and iteratively.
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Agile
Agile Product Owner
The Agile Product Owner is responsible for maximizing product value by prioritizing the backlog and ensuring the team delivers value.
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Agile
Agile Release Train (ART)
The Agile Release Train (ART) aligns multiple agile teams to a common mission and vision, providing a framework for delivering value at scale.
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Agile
Agile Retrospective
An agile retrospective is a meeting where the team reflects on their process to identify improvements and create a plan to implement them.
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Agile
Agile Roadmap
An agile roadmap is a high-level visual plan that maps out product goals and initiatives, allowing for flexibility as priorities change.
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Agile
Agile Roles
Agile roles include the Product Owner, Scrum Master, and Development Team, each with specific responsibilities to ensure team success.
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Agile
Agile Software Development
Agile software development delivers working software incrementally and iteratively through collaboration and adaptive planning.
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Agile
Agile Themes
Agile themes group related user stories or features to provide a high-level view of product initiatives and aid in strategic planning.
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Agile
Agile Transformation
Agile transformation is the process of transitioning an organization's culture and processes to embrace agile values and principles.
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Agile
Agile Values
Agile values include individuals and interactions, working software, customer collaboration, and responding to change over following a plan.
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Agile
Agile at Scale
Agile at Scale refers to applying agile principles and practices across multiple teams and larger organizations to achieve enterprise-wide agility and benefits.
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Agile
Agile vs Lean
Agile focuses on adaptability and delivering value incrementally, while Lean emphasizes reducing waste and optimizing the flow of value.
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Agile
Agile vs Waterfall
Agile is iterative and adaptive, while Waterfall follows a linear, sequential approach with distinct phases and less flexibility.
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Agile
Alpha Test
Alpha testing is an early stage of software testing where internal teams test the product to identify and fix bugs before beta testing.
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Product Operations
Analytics Dashboard Wireframe
An analytics dashboard wireframe is a visual guide outlining the layout and elements of a dashboard displaying key metrics and data.
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Product Management
Annual Churn Rate
Annual churn rate is the percentage of customers who stop using a product or service over a year, indicating customer retention.
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Business Operations
Annual Product Roadmap
An annual product roadmap outlines the planned features, releases, and initiatives for a product over the course of a year.
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Roadmapping
Annual Recurring Revenue (ARR)
ARR is the total amount of revenue expected to be generated from all active subscriptions or contracts over a 12-month period, a key metric for SaaS businesses.
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Business Operations
Ansoff Matrix
The Ansoff Matrix is a strategic planning tool that identifies growth opportunities through market penetration, development, and diversification.
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Product Strategy
Assumption Matrix
An Assumption Matrix identifies and prioritizes key assumptions about a product or business, helping to validate or invalidate them.
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Product Strategy
Augmented Product
An augmented product includes additional features, services, or benefits beyond the core product to enhance its value and differentiation.
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Product Management
B2B Marketing
B2B (Business-to-Business) marketing targets other businesses as customers, focusing on building relationships and demonstrating value.
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Product Marketing
Back End
The back end refers to the server-side components of an application, handling data processing, storage, and business logic.
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Product Management
Backlog
A backlog is a prioritized list of features, user stories, or tasks that a development team plans to work on in an agile project.
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Product Management
Backlog Grooming
Backlog grooming is the process of refining, prioritizing, and maintaining the backlog to ensure it reflects the most valuable work.
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Agile
Backlog Refinement
Backlog refinement involves adding detail, estimates, and order to backlog items to ensure the team understands the work ahead.
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Agile
Backlog Refinement Meeting
A recurring event where the development team reviews, clarifies, and breaks down backlog items to ensure a shared understanding of the work ahead.
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Agile
Baseline
A baseline is a reference point that represents the current state of a project or product, used to measure progress and performance.
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Business Operations
Behavior-Driven Development (BDD)
Behavior-Driven Development (BDD) is a software development approach that focuses on defining and testing the desired behavior of a system.
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Product Management
Behavioral Product Management
Behavioral product management applies behavioral science principles to understand user behavior and design products that drive desired actions.
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Product Management
Behavioral Segmentation
Behavioral segmentation divides a market into segments based on customer behaviors, such as purchase patterns or product usage.
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Product Management
Benchmark
A standard or point of reference used to compare and evaluate performance, quality, or value, often based on industry best practices or competitor analysis.
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Business Operations
Best Practices
Best practices include prioritizing customer needs, leveraging data, collaborating cross-functionally, continuously improving, and adopting agile methods.
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Product Management
Beta Test
Beta testing is a pre-release testing phase where a select group of external users test the product to provide feedback and identify issues.
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Business Operations
Bill of Materials (BOM)
A Bill of Materials (BOM) is a comprehensive list of raw materials, components, and assemblies required to manufacture a product.
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Business Operations
Boston Consulting Group Growth Share Matrix
The BCG Growth-Share Matrix is a portfolio management tool that helps companies decide how to allocate resources based on market share and growth.
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Product Strategy
Brainstorming
Brainstorming is a creative group problem-solving technique that encourages generating a large number of ideas without judgment.
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Business Operations
Brainstorming Meeting
A brainstorming meeting is a focused session where team members collaborate to generate ideas and solutions for a specific problem or goal.
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Product Strategy
Branching
Branching is a version control concept where developers create separate lines of development to work on features or fixes independently.
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Product Operations
Brand Equity
Brand equity is the commercial value derived from customer perception of a brand name, based on factors like awareness, loyalty, and associations.
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Business Operations
Brand Extension Strategy
A brand extension strategy involves using an established brand name to launch new products or enter new markets, leveraging brand equity.
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Business Operations
Brand Recognition
Brand recognition is the extent to which consumers can correctly identify a particular product or service by its brand elements alone.
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Business Operations
Break Even Point
The break-even point is the level of sales at which total revenues equal total costs, resulting in neither profit nor loss.
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Business Operations
Bubble Sort
Bubble sort is a simple sorting algorithm that repeatedly compares adjacent elements and swaps them if they are in the wrong order.
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Feedback Management
Bucket Sort
A sorting algorithm that works by distributing elements into a number of buckets, then sorting each bucket individually.
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Feedback Management
Bugs
Bugs are errors, flaws, or failures in a computer program or system that cause it to produce an incorrect or unexpected result.
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Product Management
Burn Up Chart
A burn up chart tracks the amount of work completed and total scope over time, showing progress towards a project's completion.
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Agile
Burndown Chart
A burndown chart shows the amount of work remaining and the time left to complete it, tracking progress towards a project's completion.
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Product Operations
Business Agility
Business agility is the ability of an organization to rapidly adapt to market changes and continuously deliver value to customers.
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Business Operations
Business Backlog
A business backlog is a prioritized list of business initiatives, projects, and requirements that an organization plans to address.
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Business Operations
Business Customer Management
Business customer management involves strategies and processes to acquire, retain, and grow profitable customer relationships.
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Business Operations
Business Development Planning
Business development planning involves identifying, researching, and executing strategies to grow a business, such as partnerships or new markets.
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Business Operations
Business Intelligence (BI)
Business Intelligence (BI) refers to technologies, processes, and practices used to collect, analyze, and present business information for decision-making.
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Business Operations
Business Model
A business model describes how an organization creates, delivers, and captures value, outlining its products, customers, revenue streams, and costs.
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Business Operations
Business Model Canvas
A strategic template for developing and documenting new or existing business models, outlining nine key elements on a single page.
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Business Operations
Business Plan
A business plan is a written document describing a company's goals, strategies, target market, financial projections, and competitive landscape.
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Business Operations
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